ID: 10284

04.08.15

Investment projects and startups in Ukraine

Call-center expansion

Investment attraction or selling of the call-center

Location:

Киев, Украина

  • Sector: Business services
  • Business activity: Other business services
  • Stage: Growth or Expansion
  • Required investments: $100 000
  • Type of investment: Equity
  • Share in capital: 10%

Contact-enter began its operation in 2005 with a 100% participation of foreign investments. Currently call-center is in TOP 10 leaders of call-center services performance in Ukraine.

The main activity area of a contact-center is performing of telemarketing services, conducting thr express-researches, questionnaires and general public surveys.

Currently the call-center takes leading positions in its segment of market, due to the usage of high-technology equipment, high work standards and the newest technologies of training and quality examination.

At the moment call-center needs to raise an operating floating capital, which will help to significantly increase incomings and profitability in the near-term prospects.

270 workplaces / it is possible to expand to 350

Location: Kyiv (80 work places) and Chernigov (190 work places)

Headcount: 500 people (400 call-center operators and  104 - administration staff)

Geographic reach: Ukraine, Russia, potentially the EU, Kazakhstan, CIS

Company`s turnover capacity appraisal for 3 years = 19,6 mln UAH

Needed investment: 2 mln UAH for 10% in the capital (the 100% sale of the business is possible)

Further information is available on demand.

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