Tur.ai provides a platform for AI-powered robotic process automation (RPA) that enables companies to automate complex work processes on their own, without the involvement of IT specialists.
The platform can automate not only internal business processes, but also processes involving customers and partners - in real time. According to the startup, this solution is expected to help save more than 700,000 hours per year, reduce human involvement in customer service by 50%, and increase the speed and efficiency of work.
Tur.ai has offices in the Netherlands and Ukraine, while its co-founders are Ukrainain entrepreneurs CEO Ievgen Miasushkin and CTO Pavlo Kozhokar. The startup currently has seven other team members.
Its customers include the Ukrainian energy company DTEK.
The round was led by the newly launched Czech fund Presto Tech Horizons, which invested $1.2 million in the startup. Launched in June 2024, the fund is primarily interested in companies whose solutions leverage advanced technologies to protect the Western world and its values, having a target size of €150 million.
According to the press release, the total market for artificial intelligence process automation in customer service is estimated at $400 billion. The demand for efficiency, cost reduction, and increased customer satisfaction is driving the rapid growth of this market.
According to consulting firm McKinsey & Company, large enterprises, particularly in the retail sector, are actively implementing AI automation to remain competitive. The Serviceable Available Market (SAM), which includes large retailers in the US and EU with annual revenues of more than $500 million, is valued at $60 billion. Tur.ai believes it can fit perfectly into the market.
Tur.ai will use the fresh capital for product development, improved customer support and the development of a partner distribution model to prepare the company for global expansion.
