The company launched 1,747 new branches and installed 8,410 parcel lockers in Ukraine in 2024.
As of early 2025, Nova Post's network totals 13,208 branches and 24,002 parcel lockers. Half of the company's parcel lockers are located inside buildings and residential complexes, and the other half is located outdoors.
Currently, Nova Post's branches and parcel lockers cover more than 10,000 settlements across Ukraine. Despite the dire security situation, as well as regular enemy shelling, the company kept developing its network in the frontline areas: in 2024, 1,214 service points were launched, most of them in Kharkiv, Dnipropetrovsk, and Zaporizhzhia regions.
In 2024, Nova Post invested UAH 1.8 billion in the development of its network of branches and parcel lockers, which is 35% more than in 2023. UAH 32 million of this sum was allocated to the first barrier-free branch in Ukraine, launched by Nova Post in Kyiv. The company ensured all the necessary conditions to provide comfortable services to people with disabilities. In particular, the 709 m² branch was equipped with a digital assistant, specialized furniture, a wide entrance without a threshold, and automatic doors with a sound beacon.
The company intends to invest UAH 1.2 billion in the development of our branches and parcel lockers in 2025. By the end of the year, Nova Post is going to launch another 11,000 service points, including parcel lockers, service points, and branches.